The PAL I™ Exam Prep is created to maximize your chances of exam success. You will become familiar and comfortable with taking the PAL I™ assessment exam and passing it with confidence.

• Our content is thoroughly researched and regularly tested to conform with the most recent exams.
• Questions will have similar vocabulary, grammar and level of difficulty as the real exam.
• Questions will cover the same categories and topics as the real exam.
• Detailed explanations are provided for the most challenging questions.
• Our exam experts are available to answer your questions or to clarify answers.
• Simulated exam environment is provided to help you become comfortable with the exam format and enhance your test taking skills.
• 99% pass rate.

You will receive a full refund if your refund request is received within 14 days of your purchase and you also meet other criteria, which are described in our Money Back Guarantee Policy.

Click here to view our Guarantee Policy.

The PAL I™ Exam Prep can be used on any laptop, desktop computer, tablet, or smartphone.

When preparing for the real exam, for the best experience, I recommend that you use either a laptop or desktop computer as it would simulate how you would likely take the real exam. 

I regularly offer discount coupons for our products. These coupons are published in our newsletters or sent as an already discounted checkout link. Here is our policy in regards to accepting discount coupons:

• Discount coupons are only valid for new purchases, and the coupon code must be entered into the Coupon box at the time of purchase to obtain the discount.
• Each discount coupon has a published start date and expiration date:
  • The discount cannot be applied to purchases that happened before the coupon start date.
  • The discount cannot be applied to purchases that happened on/after the coupon expiration date.
• Customers who purchase a product for which a discount coupon is active on the day of the purchase have 3 days to write to support and ask to receive the discount. The discount cannot be granted if the customer writes to us later than 3 days after the purchase.

The PAL I™ Exam Prep is given through an online tool and does not require you to download or install anything. This means that an active internet connection is required at all times.

It is not possible to take exams or quizzes while offline.

The minimum speed for your internet connection is 1 Mbps, however, a high-speed connection (cable, broadband, etc.) is recommended.

As of January 2026, the simulator supports the following browsers:

Desktop:

• Chrome
• Firefox
• Safari
• Microsoft Edge

Mobile:

• iOS Safari
• Chrome
• Samsung Internet

The PAL I™ Exam Prep cannot be printed or exported. They are intended for online use only.

In this way, students can take advantage of PAL I™ Exam Prep features, such as:

• Detailed explanations for questions, including the correct and incorrect answer choices.
• Use the complementary Live Discussion™ service to discuss the correctness of the questions’ answers, explanations or references.

But most importantly, online-only access guarantees you are accessing the most recent question database. This is important because we update our questions and explanations quite regularly (sometimes daily) based on the most recent changes in the real exam and inputs from students. The only way to be sure that you are seeing the most current and valid questions and explanations is by accessing them online.

You can spend as much or as little time as you like. In my experience, students who dedicate time to taking as many questions (multiple times) as possible improve their chances of success on the real exam.

Your purchase of the PAL I™ Exam Prep is for a single-user license. You will receive a username and password in your name to access the simulator. This is your personal access information, and you may not share your login credentials with others. You may access the simulator as often as you like. You may not sell your single-user license of exam preps to others.

Access from multiple devices is permitted. However, access from multiple devices at the same time is prohibited.

Yes! Buy it now, and use it whenever you’re ready to start preparing to pass your PAL I™ certification exam on the first try.

HeyScrum was developed on over 20 years of experience training and certifying professionals. We pride ourselves on our commitment to continuously delivering and maintaining the best quality exam preps and also personally supporting our students throughout their journey … and our students love their results!