Frequently asked questions and more

​How up-to-date are the questions and content?

We audit our content as frequently as every month or two, and sometimes more. This ensures that our content conforms to the latest versions of the Scrum Guide, EBM, scaled Scrum frameworks and exam assessments. Questions are updated, added, or removed accordingly and the explanations are refined based on student questions and feedback.

Will I pass my certification exam?

Our students have a 99% passing and certification rate. Our content is specifically created as your final step towards taking your exam. If you DO NOT pass on your first try, we offer a money-back guarantee.

Do I get personalized support?

Yes, we are here to help! Just email us and one of our instructors will back to you as soon as possible. Don’t worry this is absolutely FREE and included with 12+ months purchases.​

What is the source of your content?

All our content is created in-house by our exam experts and based on the most recent real exam questions. We strive to provide the highest quality & value for your money. This also gives us the chance to provide amazing personalized support.

Do I get a certificate after completing a course?

Absolutely. Not only do we help you pass your Agile certification exams, you will also receive an HeyScrum certification upon course completion. Remember to add this to your LinkedIn and Resume.

Is HeyScrum right for me?

This course is right for anyone who wants to advance their career in everything Agile, whether you’re just starting out, or want to take your skills to the next level.

😓 Struggling Scrum Masters
You feel stuck and aren’t making much progress as you’d like. You’re ready to take things to the next level. HeyScrum is your new secret weapon.

🧑‍🚀 Product Owners
You live and breathe burndown charts, retrospectives, and standups, but now you want to sharpen your skills to conquer the world. This is for you!

👷 Project Managers
You’ve been itching to jump into the tech industry, but might not have found the best place to start. This course will give you just what you need to make the transition.

👶 Aspiring Juniors PMs / SMs
You’ve made a little progress, but are now ready to fast-track your Agile skills. This will give you a roadmap to becoming a pro.

🧑‍💻 Developers
You’re right at home making things work on the screen and now want to make teams work better together. We got you, this is it!

🧑‍🎓 Students or Recent Grads
You’ve learned the basics, but not how to directly apply everything to real teams. A common situation we found ourselves in years ago.

More FAQs

How can I pass the PSM I exam? 

To help get started, Scrum.org provides a recommended reading list here:
https://www.scrum.org/resources/suggested-reading-professional-scrum-master
some resources are paid and some are free. It is not necessary to purchase specific books as most of what you need can be found online through blogs, forums, and articles.

It’s highly recommended that you stick with competent resources like content on Scrum.org, Scrum Alliance, Mountain Goat Software, HeyScrum, etc as there is a lot of outdated or misinformation regarding Scrum.

Is the PSM I exam open book? 

Yes, the PSM exams are open book. That being said, the less you need to search the better as the time limit is very short.

Is the Scrum Guide enough to pass the PSM I exam? 

Reading the Scrum Guide alone isn’t typically enough preparation. Taking the practice tests on HeyScrum will give you a good baseline on where you’re at in terms of Scrum knowledge.

Is the PSPO exam more difficult than the PSM I exam? 

Although not mandatory, passing the PSM I can be helpful in making it easier to pass the PSPO I.

Approximately half of the PSPO I will have repeated or questions related to the PSM I.

Which Scrum certification is the best? 

Currently, the two most popular certifications come from Scrum.org and Scrum Alliance. In my opinion, certifications from either organization is beneficial. Depending on your career goals, you can research job posts to see if the organization you want to work for requires a PSM or CSM.

How do I pass the PSPO exam?

Preparing for the PSPO I, requires you to be familiar with Scrum. Reading and understanding the Scrum Guide will be needed as a lot of questions will assess you on the framework itself. Scrum.org also provides a recommended reading for the PSPO I here:
https://www.scrum.org/resources/suggested-reading-professional-scrum-product-owner

Taking the practice tests on HeyScrum will give you a good baseline on where you’re at in terms of Scrum and Product Owner knowledge.

What are the 5 Scrum Values?

Commitment – Focus – Openness – Respect – Courage

For detailed descriptions visit here:
https://guntherverheyen.com/2013/05/03/theres-value-in-the-scrum-values/